Final tests, follow-ups weeks later, and written answers graded on your criteria.
Points per criterion, in the learner’s own words.
Written answer · Handling complaints“I’m sorry your order is late. I’ve checked, and it will arrive tomorrow before noon. I’ll message you when it ships.”
Confirmed by DanielFrom a pool, with a pass mark and a timer.
A follow-up test shows what stayed.
Spotting hazards faded most: −24 points
Yes, per person per day, to keep costs in check. Past it, an answer is estimated without AI and waits for an instructor, so sending the same answer again and again costs nothing more.
Typed, as a chat with the character, for a set number of turns. When it ends, the learner gets a grade on each criterion with feedback.
Yes. The ready-made “Grades by criterion” report shows where people do well and where they struggle, and the learning gap report compares the final test with the follow-up.
When the AI is unsure, when points have no evidence in the answer, or when an answer tries to talk to the grader. The grade then waits in Grading › Needs you for an instructor to confirm or change.
A 30-minute call with our team, on your own courses.
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