Every branch trained. Every new hire ready.
On their phone, in their language. The AI does the work; your trainers approve every step that matters.
Sophie LaurentCashier · evening
Clara RossiStore trainer- Opening checks
- Counting the till
- Lock-up and alarm
Hannah BeckerOperationsNew joiners never stop.
Each branch trains them its own way. Three jobs, done today and with Classbase.
Induction that runs itself.
Set it up once. Classbase enrolls every new joiner, reminds, tests, certifies and renews on expiry.
Your team, once · Send the SOP, keep the modules you want, set the group and the certificate period.
- 1EnrollA smart group adds new hires
- 2LearnShort lessons on the phone
- 3TestQuestions from a pool
- 4CertifyValid for the period you set
- 5RenewEnrolled again on expiry
- 6ReportCompliant, expiring, expired
From your SOP to a draft course.
Upload the SOP or the old training deck. The AI proposes modules, cards and practice questions.
Clara Rossi keeps or discards each module, then publishes- Version 2 live
- You edit the draft
- Version 3 published
SOP changed? Staff who finished stay finished; staff in progress get the new cards.
Five minutes before the shift.
One card at a time on the phone. An AI tutor answers in their language, and daily review brings the steps back.
Sophie LaurentCashier · evening- Installs on the phone like an app
- Can pass a question to a trainer
- Back after 1, 3, 7, 16 and 35 days
How long can cooked food sit out?
Right · wait longerNo points, streaks or timers
Enrolled, reminded, followed up.
A smart group enrolls new hires on its own. Reminders go by email and in the app, and automations chase the rest.
ClassbaseBriefings that count toward the course.
One-off or repeating, like a cash-handling briefing for new cashiers. Staff check in with a code only the host shows.
- Classbase creates the meeting
- Attendance completes the session card
Proof they can do it.
The AI plays an upset customer and grades the conversation on your criteria, with a reason and a quote. Unsure grades go to a trainer.
- Final test from a question pool
- Pass mark, and the tutor is off
- A certificate anyone can check
Role-play · a wrong order · 6 turns“Sorry, that’s our mistake. So it’s the chicken meal, no onions? I’ll make it again right now, and the drink’s on us.”
Confirmed by DanielTraining records, branch by branch.
Compliant, expiring or expired, at any moment. It helps keep the training evidence audits and inspectors ask for.
Hannah · Operations“Who is expiring or expired, by branch?”Sophie LaurentFood safetyValidThomas WrightCash handlingExpires in 21 daysOlivia GrantCustomer serviceValidMark EvansStore opening and closingExpiredMei LinFood safetyExpires in 21 daysCourses in the languages they speak.
Menus in Arabic, English or Turkish. The AI translates each course with your glossary, and each person picks their learning language.
English
العربية
The AI works. You decide what it may do.
Do it, Ask first or Never, for each kind of action: for the copilot, outside AI clients over MCP and automations.
- Enforced on the server
- A person approves before it is published
- Every AI run is logged
Fits the systems you run.
Start by inviting staff by email. Add single sign-on and SCIM when you are ready.
- Sign-in
- Single sign-on. Require SSO for your domain.OIDCSAML
- Accounts
- SCIM 2.0 keeps users and groups in step.OktaEntra ID
- Roles
- Owner, Admin, Author, Instructor, Learner. Learners never see settings.
- Standards
- Bring your packages and connect your systems.SCORM 1.2 / 2004LTI 1.3xAPI
- Meetings
- Click Connect and approve on the provider’s own screen. Nobody pastes an API key.ZoomMicrosoft TeamsGoogle Meet
- +Sophie LaurentAccount created
- ↻Thomas WrightMoved to Lyon
- –Mark EvansDeactivated · record kept
- ⇄Lyon branch synced · 4 courses
Questions
Can staff train on their phone between shifts?
Yes. Lessons are short cards that work on any phone, and Classbase installs like an app. Daily review brings back the steps people forget.
Can staff learn in their own language?
Yes. The AI translates each course with a glossary per course and per organization, and each person picks their learning language. Menus are in Arabic, English and Turkish.
How do new joiners get their training?
A smart group, for example “Department is Stores and joined this month”, enrolls them in the induction. Reminders go by email and in the app until they finish.
How do we see which branches are behind?
Put each branch in a group. Reports show who is compliant, expiring or expired, and you can ask the copilot in plain words, for example “who is overdue on food safety?”.
Does Classbase help with food-safety inspections?
It helps keep the training evidence: who completed which course and when, test scores, certificates with their codes and attendance. It tracks Classbase certificates only, not official food-handler cards.
Who approves what the AI writes?
Your trainers. The AI drafts modules from your SOP, and a person keeps or discards each one and publishes. Staff see nothing before that.
What happens when an SOP changes?
Edit the draft and publish a new version. Staff who finished stay finished, staff in progress get the new cards, and version history keeps the earlier ones.
How do we start?
Book a demo. In a 30-minute call we draft one of your courses live, then show assigning, tests, certificates and reports.
Related
Bring one SOP to the call.
A 30-minute call where we draft one of your courses live, in Arabic and English.
Book a demoBring one SOP to the call.
A 30-minute call where we draft one of your courses live, in Arabic and English.
